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Our goal is to provide our customers with the best products available. We conduct extensive testing on each product to look for the best compatibility, fit, finish, ease of use and quality. In the event you are dissatisfied with a product, please contact us within 7 days of the delivery date at firstname.lastname@example.org for return detail. After we receive your return, please allow 3 business days to process your transaction. Shipping charges will NOT be refunded.
· Defective Items: If you receive a defective product, please contact us. We need the picture of the defective product before the replacement or even exchange item sent to you .We will decide whether we need you to return the items depend on the defective degree. We will be charged for the return shipping fee.
· Erroneously Shipped Items: If you receive an erroneously shipped product, please contact us with the picture of the wrong item. The originally ordered item will be sent to you freely.
· All Other Returns/Exchanges: For all other returns/exchanges, please contact us for the return detail. All items must be returned in new condition with all original parts and packaging. Exchanges will incur an additional shipping charge at a reduced rate. A re-stocking fee will apply to all returned items (excluding defective or erroneously shipped products). Based on our evaluation of the item(s), condition, contents and packaging a 10%-30% re-stocking fee will be charged. Additional charges may apply for any missing or damaged parts.